Capgemini Poland, part of Capgemini Group – one of the world’s largest providers of consulting, technology and outsourcing services, launches recruitment process dedicated to sightless and partially sighted people. The company is going to hire several employees to be based in its offices in Katowice and Kraków.
The recruitment process is one of the very first undertakings of this kind in Poland among business services sector companies. Capgemini conducts the project in cooperation with the „Menedżerowie Jutra MOFFIN” foundation, which will support the company within the rage of recruitment process and accommodation of the new stuff at the place of work.
At present, the outsourcing company is looking for candidates for two types of job positions: language quality assurance specialist and junior recruitment specialist. The new workers will be responsible for customer service quality monitoring and rating as well as for building and improvement of quality standards.
„For the present, the new employees will evaluate the quality of calls of our consultants working in the Polish branches of the company. Ultimately, we want to create a team of such specialists in Poland which would be responsible for the monitoring of calls of all Capgemini’s customer service departments in Europe” – explained Daniel Hrabat, member of the board of Capgemini Poland and the project initiator.
The new employees will undergo training including language practices and their work places will be tailored to the need of sightless and partially sighted people.
Capgemini is present in Katowice since 2006. The company currently hires approximately 1 500 specialists in two offices in the City (Altus and Atrium buildings).